JACK LALAINE JUICER PARTS
by Jossie
(Florida)
MY NIGHTMARE WITH JACK LALAINES JUICER
I ORDER 1 Crescent Tool to remove filter & 1 Spout Part for my Jack Lalaine juicer 10 days ago. I enter in the site they have to check the status of the orders and I couldn't find even the order.
I called them and the Customer Agent told me after he found the order it was a back ordered because they did not have the part. I was very disappointed because they do not have a stock of parts as the product demands, so if something broke down in your machine you better buy a new one from other manufacturer than wait until they find the replacement parts and ship it to you.
The Agent that took care of my call was very nesty and it said that I can not buy the parts anywere else, so that I have to wait 4 to 5 weeks until they receive and ship the parts. In the mean time my vegetables and fruits are spoiling in the fridge.
I used to have an Oster Juicer for years and never have to ask for a replacement part and was working as good as the Jack Lalane. I just wanted to have a more efficient machine and I was very wrong it was working as good as the Jack Lalanes, I could stay with my Oster I do not have this situation at this time.
My suggestion is not to buy this machice, look for other Manufactures in the market, there are many, SERVICE IS THE MOST ESSENTIAL PART OF BUYING ANY PRODUCT.
